Privacy Policy

Personal Information

Full name, email address, phone number, and other contact details you provide when filling out forms, registering for an account, or contacting us.

Business Information

Company name, job title, industry, and project requirements when you request a quote, consultation, or service agreement.

Usage & Platform Data

Records of your activity within the ValiPaz platform, including search queries submitted through ValiSearch, lookup results, API usage, and feature interactions. This data is used to deliver and improve our services.

Communication Data

Records of correspondence when you contact us via email, phone, support tickets, or our contact form.

Technical Data

IP address, browser type, operating system, referring URLs, device identifiers, and information about how you interact with our website and platform.

Directly from You

When you register for an account, submit a form, request a demo, contact support, or enter into a service agreement with ValiPaz.

Automatically

We use cookies and similar tracking technologies to understand how you use our website and platform, including which pages you visit, how long you spend on each page, and how you arrived at our site. These technologies help us improve your experience.

From Third Parties

We may receive information about you from analytics providers, advertising partners, and payment processors in connection with your use of our services.

We use the information we collect for the following purposes: • To create and manage your ValiPaz account • To deliver ValiSearch and other ValiPaz services you have subscribed to • To respond to your inquiries and provide customer support • To send you service-related notifications, billing information, and updates • To analyze platform usage and improve the performance and accuracy of our services • To send you relevant information about new services or features (with your consent) • To comply with legal obligations and protect our rights • To maintain records of our business communications and transactions • To detect and prevent fraud, abuse, or security incidents

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances: • **Service Providers:** Trusted third-party vendors who assist us in operating, delivering, and improving our services, subject to confidentiality agreements. This includes hosting providers, analytics platforms, and customer support tools. • **Payment Processors:** Secure payment service providers who process transaction information on our behalf. We do not store full credit card numbers or sensitive payment credentials; payment data is handled directly by our payment service providers. • **Analytics Partners:** Search engine operators and analytics providers who help us understand and improve our platform's performance. • **Legal Counsel:** Our legal representatives in connection with legal proceedings, claims, or disputes where such disclosure is necessary. • **Regulatory Authorities:** Government regulators, law enforcement agencies, or other authorities when we are legally required or permitted to do so. • **Business Protection:** When necessary to protect the rights, privacy, safety, or property of ValiPaz, our users, or the public. • **Business Transfers:** In connection with any merger, acquisition, or sale of company assets, your information may be transferred to the acquiring entity.

We use cookies and similar technologies to enhance your experience on our website and platform. Cookies are small text files stored on your device that help us: • Keep you logged into your ValiPaz account • Remember your preferences and settings • Understand how you navigate our platform • Measure the effectiveness of our marketing • Deliver personalized content You may adjust your browser settings to refuse or limit cookies. Please note that some features of the ValiPaz platform may not function properly if cookies are disabled. You can opt out of analytics tracking by using browser-level controls or privacy tools.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. For ValiSearch subscribers, platform usage data (search queries, lookup logs) is retained according to your plan's data retention policy. When your data is no longer needed or your account is closed, we will securely delete or anonymize your information within 90 days, unless longer retention is required by law.

We implement reasonable administrative, technical, and organizational measures to safeguard personal information against unauthorized access, disclosure, alteration, or destruction. All data transmitted to and from the ValiPaz platform is encrypted using TLS 1.2 or higher. Access to personal data within our organization is restricted to personnel who need it to perform their job functions. While no method of transmission over the internet is completely secure, we take reasonable steps to protect your information and will notify affected users in the event of a data breach as required by applicable law.

Depending on your location, you may have certain rights regarding your personal information, including: • **Right to Access:** Request a copy of the personal information we hold about you. • **Right to Correction:** Request correction of inaccurate or incomplete information. • **Right to Deletion:** Request deletion of your personal information, subject to legal and contractual obligations. • **Right to Portability:** Request a machine-readable export of your data. • **Right to Object:** Object to certain processing activities, including direct marketing. • **Right to Withdraw Consent:** Opt out of marketing communications at any time. To exercise any of these rights, please contact us at hello@valipaz.com. We may require verification of your identity before processing your request and will respond within 30 days.

Our website and platform may contain links to third-party websites, integrations, or services. ValiPaz is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party services you connect to ValiPaz.

ValiPaz services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information promptly.

We may update this Privacy Policy at any time to reflect changes in our practices, services, or applicable law. We will notify active subscribers of material changes via email at least 14 days before the changes take effect. Your continued use of our services after such changes constitutes your acceptance of the updated policy.